Model discontinued. This page is no longer updated.

HL-3450CN

FAQs & Troubleshooting

FAQs & Troubleshooting

"JAM B" error appears on the LCD. What should I do?

This message indicates that a paper jam occurs in the upper assembly of the duplex unit.

 

JAM B

 

Follow the procedure below to remove the jammed paper.


  1. Open the Duplex Cover Top Assembly.

     

  2. If you see a jammed piece of paper through the viewing window, push the paper down and then remove the jammed paper.

If your question was not answered, have you checked other FAQs?

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If you need further assistance, please contact Brother customer service:

Related Models

HL-3450CN

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