HL-3075CW

FAQs & Troubleshooting

FAQs & Troubleshooting

Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application

This FAQ explains how to configure your Brother machine for a wireless network using the Wireless setup wizard and a USB cable temporarily. (The computer must be on your network.)

If you do not have a USB cable, you can configure your Brother machine using automatic wireless mode (Wi-Fi Protected Setup or AOSS™) when your WLAN access point/router supports either Wi-Fi Protected Setup or AOSS™. Click here to see the details of how to configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™).


Before configuring the wireless settings:

You must know your wireless network settings of the WLAN access point/router. Check and record the current wireless network settings below.

  • Network Name (SSID: Service Set ID, ESSID: Extended Service Set ID)
  • Network Key (Password, Security Key or Encryption Key, etc.)
HINT: How to find the Network Name (SSID, ESSID) and Network Key
  1. See the side of your WLAN access point/router.

    WLAN access point/router

  2. See the documentation provided with your WLAN access point/router.
  3. The initial Network Name could be the manufacturer's name or the model name.
  4. If you still cannot find the information, please consult the router manufacturer, your system administrator or internet provider.


Configure the wireless settings:

Follow the steps below.
NOTE: The screens may differ depending on operating system being used and your Brother machine.

  1. Connect the AC power cord to your Brother machine and then connect it to an AC power outlet (electrical socket). Turn on your Brother machine.

    DO NOT connect the USB cable yet.

  2. Turn on your computer.

  3. Put the supplied CD-ROM into your CD-ROM drive.

    For Windows users
    For Macintosh users

    If you do not have the CD-ROM, please configure your Brother machine using automatic wireless mode (Wi-Fi Protected Setup or AOSS™) when your WLAN access point/router supports either Wi-Fi Protected Setup or AOSS™. Click here to see the details of how to configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™).


    For Windows users:

    1. The opening screen will appear automatically. If prompted, choose your model and language.

      NOTE: If the installation screen does not appear automatically, click here to see how to open the installan.


    2. The CD-ROM main menu will appear. Click Click Install Printer Driver.

      CD-ROM main menu

    3. Click Wireless Network users.

      CD-ROM install menu

    4. Choose Wireless Setup and Driver Install (Recommended) and click Next. Continue to Step 4.

      NOTE: When the User Account Control screen appears, click Allow or Yes.

      Wireless Installation Type


    For Macintosh users:

    1. Double-click the Start Here OSX icon. If the model name screen appears, choose your machine.

      Start Here OSX icon

    2. Choose Wireless Network Connection and then click Next. Continue to Step 4.

      Connection type

  4. Choose Temporarily use a USB cable (Recommended) and then click Next.

    Setting Up Wireless

  5. Confirm you have the wireless security information. Check the Checked and Confirmed box and click Next.

    Important Notice

  6. Connect the USB cable to the Brother machine and your computer.

    Connecting Your Device and Your Computer

    USB cable entry point

  7. Your wireless settings will automatically be detected. One of the following screens will appear depending on your computer environment being used.

    Click here if "Installation confirmation" screen appears.
    Click here if "Available Wireless Networks" screen appears.

    If "Installation confirmation" screen appears:

    Confirm the displayed information. Check the Checked and Confirmed box and click Next.


    Installation Confirmation

    Your Network Name (SSID, ESSID) will be displayed. Choose Yes and then click Next.
    Continue to Step 11.


    Detecting existing wireless network settings on your Computer


    If "Available Wireless Networks" screen appears:

    The list of currently available wireless network will be displayed. Choose the Network Name (SSID, ESSID) you would like to connect to and then click Next. Continue to Step 9.

    If the Network Name (SSID, ESSID) is not displayed in the list, continue to Step 8.


    Available Wireless Networks

    If there are multiple similar Network Names (SSID, ESSID) in the list:
    Some WLAN access point/routers can have more than one Network Name (SSID, ESSID). Please refer to the instructions provided with your WLAN access point/router.

    If so, please choose the Network Name (SSID, ESSID) which you used when connecting your computer to the WLAN access point/router.


  8. If the Network Name (SSID, ESSID) is not displayed in the wireless network list, confirm the following:
    After you confirm, click Refresh.

    • If the WLAN access point/router is turned off, turn on it.
    • If your Brother machine is placed too far from your WLAN access point/router or there are obstructions between them, place the Brother machine as close to the WLAN access point/router as possible with minimal obstructions.
    • Your Brother machine supports IEEE 802.11b and IEEE 802.11g. Confirm if your WLAN access point/router supports IEEE 802.11b or IEEE 802.11g, and if one of them is enabled.

    If the WLAN access point/router is in a stealth mode, the Brother machine can not detect the Network Name (SSID, ESSID) automatically. Please follow the steps below to add the Network Name (SSID, ESSID) manually.

    1. Click Advanced.

      Click Advanced

    2. Enter the Network Name (SSID, ESSID) and then click Next.

      Wireless Network Name

    3. Enter the network information and then click Next. Continue to Step 11.

      Authentication Method and Encryption Mode

  9. If the following screen appears, follow this step.
    If not, continue to Step 10.

    Attention!

    This screen will appear if you choose the Network Name (SSID, ESSID) of the unsecured WLAN access point/router. We recommend that you configure security settings of your WLAN access point/router to prevent unauthorized access to your network.

    • If you would like to configure security settings of your WLAN access point/router, click Cancel to exit the wizard. After configuring, please try to start again from the beginning.
    • If not, click OK and then continue to Step 11.

  10. Enter the Network Key and then click Next. (The Network Key is case sensitive.)

    Network Key Configuration

  11. Confirm the settings are correct. Click Next to send the settings to the Brother machine.
    • If you would like to change the IP Address, click Change IP Address and set the IP Address manually.
    • If you click Cancel, the settings will be disabled.

    Wireless Network Settings Confirmation

  12. If the wireless connection fails, the connection error screen will appear. Confirm the displayed information and then click Retry to go back to the screen in Step 7. Please try to start again from Step 7.

    [Example of the error screen]
    Failed to connect to the network

    If the connection error screen does not appear, continue to Step 13.

    If the connection error still appears after reconfiguring, click Retry again to go back to the screen in Step 7, and click Cancel to exit the wizard.

    If the problem continues, please contact Brother Customer Service from "Contact Us".


  13. Once the following screen appears, disconnect the USB cable from your computer and the Brother machine.

    Disconnecting Your Device and Your Computer

  14. If the following screen appears, the wireless setup is now complete.

    Click Next and follow the on-screen instructions to install the printer driver for network connection. Even if you have printed with USB connection, you need to install the printer driver for network connection.

    Important Notice

    If the printer driver for network connection has already been installed, click Cancel to finish.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-3075CW

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