HL-3045CN

FAQs & Troubleshooting

FAQs & Troubleshooting

Repack the printer

Follow the instruction below to repack the printer.

When shipping the printer, the DRUM UNIT, TONER CARTRIDGE assemblies and WASTE TONER BOX must be removed from the printer and put each of them in a plastic bag. Failure to remove these items and put them in a plastic bag before shipping may cause severe damage to the printer and may VOID THE WARRANTY. Be sure to put them in a plastic bag when repacking the printer.

Before shipping the printer, make sure that you have the following parts for repacking:

  1. Plastic Bags - to be supplied by you, the user; one for the waste toner box, and one each for the four toner cartridge assemblies and the drum unit
  2. Protective covers that the original drum and toner cartridge assembly came with
  3. Packing materials for locking the belt unit
    Repacking Items

This printer is heavy and weights approximately 41.9 lb. (19.0 kg). To prevent injuries, use at least two people to lift the printer. Be careful not to pinch your fingers when you put the printer back down.

Lift Printer
  1. Turn off the printer power switch, and then unplug the AC power cord.
    Turn Off Switch

  2. a. Fully open the top cover and take out all the drum unit and toner cartridge assemblies.

    Open Top Cover



    b. Attach the protective cover to each of the drum unit and toner cartridge assemblies.

    Attach Protective Cover



    c. Put each assembly into a plastic bag and completely seal each bag.

    Put into Plastic Bag


  3. Remove the belt unit by holding the green handle and lifting the belt unit up and out of the printer.

    Remove Belt Unit


  4. Remove the waste toner box from the printer, and then put it into the plastic bag and seal the bag completely.

    Remove Waste Toner Box


  5. Reinstall the belt unit in the printer.

    Reinstall the Belt Unit


  6. Reinstall the original packing material into the printer.

    Reinstall Original Packing Material


  7. Close the top cover of the printer.

    Close Top Cover


  8. Put the waste toner box in the Styrofoam piece.

    Put Waste Toner Box into Carton


  9. Using two people, place the printer into the plastic bag.

  10. Put the printer and the Styrofoam pieces into the carton. Match the front side of the printer to the "FRONT" mark on the Styrofoam pieces.
    Put the Styrofoam piece for the drum unit and toner cartridge assemblies on the top of the printer.

    Put Printer into Carton


  11. Put the power cord, drum unit and toner assemblies in to the Styrofoam piece as shown in the illustration.

    Put Items into Carton


  12. Put two carton trays on the top.

    Put Carton Trays into Carton


  13. Close the carton and tape it shut.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-3040CN, HL-3045CN, HL-3070CW, HL-3075CW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.