HL-3040CN

FAQs & Troubleshooting

FAQs & Troubleshooting

Missing image at thin line.

Please check the following 3 points.

  • Make sure that the toner save mode is off from the control panel of the printer or the printer driver. If the toner save mode is on, change the setting to off and then try to print again. Click here to see how to change the toner save mode setting..


  • Change the print resolution to the "Normal".
    The instruction varies depending on your Operating System (OS). Choose your OS and follow the instructions.
    Windows | Macintosh

    For Windows users:

    [Printer Driver]

    1. Open Printing Preferences. (Click here to see how to open Printing Preferences.)

    2. Open the Basic tab and choose "Normal" in the Print Quality. Click OK. Print from the application as usual.
      Print Quality

    [BR-Script printer driver]

    1. Open Printing Preferences. (Click here to see how to open Printing Preferences.)

    2. Open the Layout tab and click the Advanced.
      Layout Tab

    3. Choose "Normal" in the Print Quality of Printer Features. Click OK. Print from the application as usual.
      Print Quality


    For Macintosh users:

    [Printer driver]

    1. Open Print dialog. (Click here to see how to open Print dialog.)

    2. [Mac OS X 10.3.9 or 10.4.x users]

      1. Choose the "Print Settings" option from the pop-up menu under the Presets.

      2. Click Basic and choose "Normal" in the Print Quality. Click Print.
        Print Quality

      [Mac OS X 10.5.x or later users]

      1. Choose the "Print Settings" option from the print options pop-up menu.

      2. Click Basic and choose "Normal" in the Print Quality. Click Print.
        Print Quality

    [BR-Script printer driver]

    1. Open Print dialog. (Click here to see how to open Print dialog.)

    2. [Mac OS X 10.3.9 or 10.4.x users]

      1. Choose the "Printer Features" option from the pop-up menu under the Presets.

      2. Choose "Set 1" in the Feature Sets and choose "Normal" in the Print Quality. Click Print.
        Print Quality

      [Mac OS X 10.5.x or later users]

      1. Choose the "Printer Features" option from the print options pop-up menu.

      2. Choose "General 1" in the Feature Sets and choose "Normal" in the Print Quality. Click Print.
        Print Quality 


  • Try to print with the following settings (For Windows Printer Driver users only).

    1. Open Printing Preferences. (Click here to see how to open Printing Preferences.)

    2. Open the Basic tab and click the "Settings".
      Basic Tab

    3. Check the checkbox for "Improve Thin Line" or "Improve Pattern Printing". Click OK.
      Settings

    4. Click OK.
      Print from the application as usual.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-3040CN, HL-3070CW

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