Model discontinued. This page is no longer updated.

The printer does not print on envelopes correctly.

First, ensure that you are using paper that meets Brother recommended paper specifications. Click here to see what kind of paper you can use.


The printer can load envelopes from the multi-purpose tray. Your application software must be set up to print on the envelope size you are using. This is usually done in the Page Setup or Document Setup menu of your software. See your software application manual.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-2460

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