FAQs & Troubleshooting

FAQs & Troubleshooting

Scan a document and e-mail it as an attachment using the SCAN key on my Brother machine

You can scan a document directly into your default E-mail application and send the scanned data as an attachment by pressing the SCAN key on the control panel of your Brother machine.

If you want to change the scan settings, click here to see the details of how to change scan settings.

  1. Load your document.

  2. Press SCAN.

  3. Press the Up or Down arrow key to choose Scan to PC. Press OK.

  4. Press the Up or Down arrow key to choose E-mail. Press OK.

  5. (For network users)

    1. Press the Up or Down arrow key to choose the destination computer you want to use for E-mailing your document.
      If the computer is not displayed, see the Related FAQ's to solve the issue at the end of the page.

    2. Press OK.

    3. If the LCD prompts you to enter a PIN number, enter the 4-digit PIN number for the destination computer on the control panel and press OK.

  6. Press the Up or Down arrow key to choose Start Scan. Press OK. (This step might be skipped in some models.)

  7. Press Black (Mono) Start or Color (Colour) Start or Start.
    The machine starts scanning the document, creates a file attachment, and launches your E-mail application, displaying the new message waiting to be addressed.

You can scan from your computer with the useful application as ControlCenter. Please refer to related FAQ's about how to use the ControlCenter with Windows/ Macintosh.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-7060D, DCP-7065DN, DCP-8110DN, DCP-8150DN, HL-2280DW, MFC-7240, MFC-7360N, MFC-7365DN, MFC-7460DN, MFC-7860DW, MFC-8510DN, MFC-8710DW, MFC-9460CDN

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