White lines appears down the page.
Please check the following points:
- Make sure that a torn piece of paper is not inside the printer covering the scanner window.
- Wipe the scanner window with a soft cloth.
To see how to clean the scanner window, click here.
- The toner cartridge may be damaged. Put in a new toner cartridge.
To see how to replace the toner cartridge, click here.
- The drum unit may be damaged. Put in a new drum unit.
To see how to replace the drum unit, click here.
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