FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 09/26/2022
  • ID: faqh00101615_000

I cannot verify even if I enter the correct PIN code

  • Cause
    The PIN code has an expiration date.
     
  • Solutions
    A PIN code has been sent to the email address you entered when creating your account.
    Please check your email and enter your PIN code as soon as possible.
    Creation is not complete until the PIN code is properly processed.
    If the PIN code has expired, please cancel from the PIN code input screen and create again from the account information input screen, or create an account from the login screen.

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