"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?

This message is displayed if some malfunction occurs.
Turn the machine off, then back on again.
If this message continues to appear, the machine may be malfunctioning.
Please contact your authorized Brother dealer or the nearest Brother authorized service center.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

Innov-is 1500D/1500, Innov-is 2500D, Innov-is 2800D, Innov-is 4000D/4000, Innov-is 4500D, Innov-is 4750D, Innov-is 6000D, Innov-is 6700D, Innov-is 6750D, Innov-is BP1400E, Innov-is BP2100, Innov-is BP2150L, Innov-is BP3500D, Innov-is BQ2450, Innov-is BQ2500, Innov-is BQ3050, Innov-is BQ3100, Innov-is NQ1400E, Innov-is NQ1600E , Innov-is NQ1700E, Innov-is NQ3500D, Innov-is NQ3550W, Innov-is NQ3600D, Innov-is NQ3700D, Innov-is NS1150E, Innov-is NS1250E, Innov-is NS1750D, Innov-is NS1850D, Innov-is NS2750D, Innov-is NS2850D, Innov-is VE2200, Innov-is VE2300, Innov-is VM5100, Innov-is VM5200, Innov-is VM6200D, Innov-is VQ2400, Innov-is VQ3000, LB5000, LB5500, LB7000, PE535, PE545, PE550D, PE570, PE800, PE900, QC-1000, SE1900, SE1950, SE2000, SE600, SE625, SE630, SE700, SE725

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.