PR680W / PR680WC

FAQs & Troubleshooting

FAQs & Troubleshooting

Maintenance (Clean  the hook)

  1. Turn off the embroidery machine.

    Turn off the embroidery machine
     

    Unplug the power supply cord before cleaning the machine, otherwise injuries or an electric shock may occur.

     
  2. Open the hook cover, and remove the bobbin case.

    Remove the bobbin case
     
  3. Use the included cleaning brush to remove any lint and dust from the hook and its surrounding area.

    Remove any lint and dust
     

    If the hook is scratched or damaged, consult your authorized Brother dealer.
     

     
  4. After cleaning is finished, insert the bobbin case into the hook, and then close the hook cover.

    Close the hook cover
     

    Be sure to close the hook cover before using the embroidery machine. Embroidery fabric may be caught and cause mechanical issues if the hook cover is left open.

     

     

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PR-1000, PR1000e, PR1050X, PR1055X, PR670E / PR670EC, PR680W / PR680WC

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.