Innov-is XJ1
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FAQs & Troubleshooting |
Needle breaks.
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Needle is installed incorrectly.
Reinstall the needle correctly.
Refer to How do I change the needle ?
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Needle clamp screw is not tightened.
Tighten the needle clamp screw.
Refer to How do I change the needle ?
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Needle is turned or bent.
Replace the needle.
Refer to How do I change the needle ?
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Using improper needle or thread for the selected fabric.
Check the “Fabric/Thread/Needle Combinations” chart.
Refer to Combination of fabric, thread and needle.
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Wrong presser foot was used.
Use the recommended presser foot.
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Upper thread tension is too tight.
Adjust the thread tension.
Refer to How to adjust the thread tension.
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Fabric is pulled during sewing.
Do not pull the fabric during sewing.
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Spool cap is set incorrectly.
Check the method for attaching the spool cap, then reattach the spool cap.
Refer to How do I thread my machine ?
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There are scratches around the opening in the needle plate.
Replace the needle plate, or consult your authorized Brother dealer.
* There is a notch on the left side of the opening in the needle plate. This is not a scratch.
(1) Notch
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There are scratches around the opening in the presser foot.
Replace the presser foot, or consult your authorized Brother dealer.
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There are scratches on the bobbin case.
Replace the bobbin case, or consult your authorized Brother dealer.
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Needle is defective.
Replace the needle.
Refer to How do I change the needle ?
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A bobbin designed specifically for this machine is not used.
Incorrect bobbins will not work properly.
Use only the included bobbin or bobbins of the same type.
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Upper threading is incorrect.
Check the steps for threading the machine and rethread the machine.
Refer to How do I thread my machine ?
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Bobbin is set incorrectly.
Reset the bobbin thread correctly.
Refer to How do I set the bobbin?
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Presser foot is attached incorrectly.
Attach the presser foot correctly.
Refer to How do I remove or attach the presser foot ?
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Embroidery foot is attached incorrectly.
Attach the embroidery foot correctly.
Refer to How do I attach the Embroidery foot “W+” with LED pointer or “W”?
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Screw of the presser foot holder is loose.
Securely tighten the screw of the presser foot.
Refer to How do I remove or attach the presser foot ?
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Screw of the embroidery foot is loose.
A Securely tighten the screw of the embroidery foot.
Refer to How do I attach the Embroidery foot “W+” with LED pointer or “W”?
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Fabric is too thick.
Use fabric that the needle can pierce when the handwheel is turned.
Refer to Tips for sewing thick fabrics.
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Fabric is fed forcefully when sewing thick fabric or thick seams.
Allow the fabric to be fed without being forcefully pushed.
Refer to Combination of fabric, thread and needle , Tips for sewing thick fabrics.
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Stitch length is too short.
Adjust the stitch length.
Refer to How do I adjust a stitch width or length?
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Bobbin thread is incorrectly wound.
Use a correctly wound bobbin.
Refer to How do I wind the bobbin?
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Stabilizer is not attached to fabric being embroidered.
Use a stabilizer material for embroidery
Refer to Attaching Iron-on Stabilizers (Backing) to the Fabric described in How do I hoop the fabric in the embroidery frame?
Related FAQs
- Combination of fabric, thread and needle
- How do I wind the bobbin?
- How do I set the bobbin ?
- How do I thread my machine ?
- How do I remove or attach the presser foot ?
- How do I change the needle ?
- How do I attach the Embroidery foot “W+” with LED pointer or “W”?
- How do I adjust a stitch width or length?
- How to adjust the thread tension
- Tips for sewing thick fabrics
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