Innov-is XE1

FAQs & Troubleshooting

FAQs & Troubleshooting

The App shows the message "Embroidery positioning sticker not found".

This message is displayed when the embroidery positioning stickers are not found.

Make sure that the embroidery positioning sticker is placed to the location in the fabric to be embroidered.

 
OK

image

Embroidery positioning sticker Embroidery positioning sticker

Embroidering area Embroidering area

The embroidery positioning sticker is attached to the fabric in the hoop within the embroidery area for the frame.

NG

image

The embroidery positioning sticker is attached to the fabric in the hoop beyond the embroidery area for the frame.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

Innov-is XE1, Innov-is XJ1

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