The mat or the material catches on a feed roller when the mat is being inserted.

Possible Causes (or Results)

 

Case1 : The mat’s adhesive strength has decreased, or the material is not secured.

Case2 : The material extends from the adhesive area of the mat.

 

Solutions

 

----- Case1 -----

Press the “Feed” button to feed out the mat, and then replace the mat with a new one.

 

----- Case2 -----

Press the “Feed” button to feed out the mat, and then attach the material while keeping it within the adhesive area of the mat.

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If you need further assistance, please contact Brother customer service:

Related Models

CM100DM, CM250, CM350, CM350e, CM350H, CM350R, CM550DX/ CM550, CM650W, CM650WX

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