FAQs & Troubleshooting
"Initialization of the head failed. Turn the machine off." message appearing on the LCD.
Turn the machine off, then on again.
Perform the necessary operation according to the instructions or the solution described.
If the problem persists, contact the Brother customer service or the nearest authorized service center.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
CM100DM, CM250, CM350, CM350e, CM350H, CM350R, CM550DX/ CM550, CM650W, CM650WX, SDX125, SDX125e, SDX125e Titanium, SDX125i, SDX125TS, SDX135PRO, SDX225, SDX225F, SDX230D, SDX230DX, SDX85, SDX85C, SDX85M, SDX85S
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