The machine stopped while an operation is being performed.

Possible Causes (or Results)


For safety, the machine stops operating if the panel is touched while cutting or drawing.

 

Solutions


Follow the instructions in the message that appears in the screen. Touch the “OK” key to move the carriage to its initial position. Load the mat and perform the operation again.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

CM100DM, CM250, CM350, CM350e, CM350H, CM350R, CM550DX/ CM550, CM650W, CM650WX

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.