CM350H

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 07/26/2019
  • ID: faqh00101180_000

E12002 appears on the computer screen.

Error message

Unable to import. The file may not be usable or supported.  (E12002)

 

 

 

  • Cause
    The file cannot be imported.　　


     
  • Solution
    The file may be corrupt or may not be compatible with CanvasWorkspace.
    Files in the following three formats can be imported into CanvasWorkspace.
    - CWPRJ format
    - FCM format
    - SVG format (Scalable Vector Graphics: vector image format for describing two-dimensional graphics.)

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