E00011 appears on the computer screen.

Error message

An unexpected network error has occurred. (E00011)





  • Cause
    An unexpected network error has occurred while communicating to the network.

  • Solution
    Check the network connection to ensure it is working properly.  
    Confirm that you can browse internet sites on your computer and by sending or receiving emails. 
    If any problems occur, consult the manufacturer of your router, your system administrator or internet provider.

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If you need further assistance, please contact Brother customer service:

Related Models

CM100DM, CM250, CM350, CM350e, CM350H, CM350R, CM550DX/ CM550, CM650W, CM650WX, DC200, DC200ULE, SDX125, SDX125e, SDX125i, SDX125TS, SDX135PRO, SDX225, SDX225F, SDX230D, SDX230DX

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