Model discontinued. This page is no longer updated.

FAX-565

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 08/24/2006
  • ID: faq00000204_004

When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?

If the received data is divided and printed on 2 pages or if you get an additional blank page, your Paper Size setting and/or the Reduction setting may not be correct for the paper you are using.

 

Adjust the paper size following the instructions listed below:

 


  1. Press the Menu/Set key.
  2. Press the up or down navigation key until Setup Receive appears on the LCD and press Menu/Set.
  3. Press the up or down navigation key until Paper appears and press Menu/Set.
  4. Press the up or down navigation key until the paper size you are using appears and then press Menu/Set.
  5. Press Stop/Exit.
If you are using the fixed reduction feature, check it. To check the reduction setting:
  1. Press the Menu/Set key.
  2. Press the the up or down navigation key until Setup Receive appears on the LCD and press Menu/Set.
  3. Press the up or down navigation key until Setup Receive appears and press Menu/Set.
  4. Press the up or down navigation key until Reduction appears and press Menu/Set.
  5. Press the up or down navigation key to select the reduction ratio you want (AUTO is recommended) and press Menu/Set.
  6. Press Stop/Exit.

If you choose AUTO, the fax machine automatically reduces an incoming fax to fit on one page of letter or legal size paper, regardless of the paper size of the original. The fax machine calculates the reduction ratio by using the page size of the original and your Paper Size setting.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

FAX-565

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