Model discontinued. This page is no longer updated.

I'm using MagicJack and am having problems sending or receiving faxes. 

MagicJack is a Voice Over Internet Protocol (VoIP) phone service that you can use with your high-speed internet connection.


Brother does not support the use of its fax machines and Multifunction Centers with MagicJack.

For information about connecting your Brother machine to MagicJack, click here.


For additional information about using VoIP to send and receive faxes, see the Related FAQ's at the end of the page.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

FAX-1800C, FAX-2800, FAX-2900, FAX-3800, FAX-4100/FAX-4100e, FAX-4750e, FAX-5750e, MFC-3200C, MFC-4800, MFC-8500, MFC-9700, MFC-9800

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.