FAX-1960C

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I send (broadcast) a fax to more than one number?

Broadcasting is a feature that allows you to automatically send the same fax message to multiple fax numbers. You can include Groups, One-Touch locations, Speed Dial locations, and up to 50 manually dialed numbers in a single broadcast. You cannot Broadcast a fax in color.

 

To broadcast a fax, please follow these instructions:

 

 

  1. If it is not illuminated in green, press the FAX key.
  2. Place the document you will be faxing face down in the Automatic Document Feeder.
  3. Enter the fax numbers you want to broadcast to:  

     

    • If you are entering a One-Touch number (or if you have stored a Group on a One-Touch location and wish to include it in the broadcast), press the One-Touch key where you have stored the number. Press the OK key to prepare the machine to accept another number, or go to STEP 4.
       
    • If you are entering a Speed Dial number (or if you have stored a Group on a Speed Dial location and wish to include it in the broadcast), press the SEARCH/SPEED DIAL key, then press # (Pound Sign /Hash), followed by the two digits on the dial pad corresponding to the Speed Dial location where the number is stored. Press the OK key to prepare the machine to accept another number, or go to STEP 4.
       
    • If you are manually dialing the number, then enter the number using the dial pad. Be sure to include 1 plus the area code and/or a pause if needed. Press the OK key to prepare the machine to accept another number, or go to STEP 4.
       
  4. After you have entered all the fax numbers you want to transmit to, press the BLACK or MONO START key. Your Brother machine will scan the document into memory and begin sending the fax to each number you entered.

     

    After the Broadcast is complete, your Brother machine will automatically print a Broadcast Report. This report will list each number that was dialed, the date and duration of the transmission, the number of pages sent, and whether or not the transmission was successful.


     

     

     

    • If you did not use any One-Touch or Speed Dial numbers for Groups, credit card numbers, or access codes, you can Broadcast to up to 160 different numbers.

     

    • If the memory is full, press the STOP/EXIT key to cancel the job, or press the BLACK or MONO START key to send the portion of the fax that is in memory (if more than one page has been scanned). 

     

    • If a particular number is busy, the Brother machine will redial the number automatically. If there is no response from a particular number, the Brother machine will not redial it.

     

    • The available memory will vary depending on the types of jobs in memory and the number of locations used in the Broadcast. If you Broadcast to the maximum numbers available, you will not be able to use Dual Access.

     

     

     
 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

FAX-1860C, FAX-1960C, MFC-3360C

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