FAQs & Troubleshooting

FAQs & Troubleshooting

Cover is Open

Check the following to clear the message:

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

  • The front cover is not completely closed. Close the front cover of the machine.

    Front cover

  • The ADF cover is not completely closed. Close the ADF cover of the machine.

    ADF cover

  • The ADF is open while loading a document. Close the ADF cover of the machine, then press Stop/Exit.

  • The fuser cover (1) is not completely closed or paper was jammed in the back of the machine when you turned on the power.  Make sure paper is not jammed inside the back of the machine, and then close the fuser cover (1) and press Start.

    Fuser cover


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-8110DN, DCP-8150DN, DCP-8155DN, MFC-8510DN, MFC-8710DW, MFC-8810DW, MFC-8910DW, MFC-8950DW, MFC-8950DWT

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