FAQs & Troubleshooting

FAQs & Troubleshooting

How can I clear the "Scanner Locked" error message?

Release the scanner lock to clear the message.
Push the lever 1 in the direction shown to unlock the scanner.
(The gray scanner lock lever is located at the back left side under the document cover 2)

NOTE: Illustration shown below is from the representative product and may differ from your Brother machine.


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-8080DN, DCP-8085DN, DCP-9045CDN, MFC-8480DN, MFC-8690DW, MFC-8890DW, MFC-9840CDW

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