ADS-1000W

FAQs & Troubleshooting

FAQs & Troubleshooting

Cannot find how to configure the settings to scan from the Control Panel of the machine.

Use Remote Setup or Web Based Management.

 

Set up the Brother Machine from Remote Setup.

  1. Start the ControlCenter.

    • ControlCenter4: Brother Utilities supported models
      1. Open Brother Utilities.
        • Windows 7 / 10
          Click Start or Start(Start) > (All Programs or All apps >) Brother > Brother Utilities.
        • Windows 8
          On the Start screen, click Start.
          If  is not  on the Start screen, right-click somewhere on an empty spot, and then click, All Apps from the bar.
          Click Brother Utilities.
      2. Select Scan.
      3. Click ControlCenter4.
    • ControlCenter4: Brother Utilities unsupported models
      Click Start(Start) > All Programs > Brother > XXX-XXXX (your model name) > ControlCenter4.
       
    • ControlCenter2
      To open the ControlCenter2 application, click Go from the Finder bar, Applications > Brother > ControlCenter. Double click the ControlCenter.
      The ControlCenter will open and an icon will be placed in the dock.
  2. (Windows)

    Click the Device Settings tab (the example below uses Home Mode)

    CC4_DeviceSettings

     

    (Macintosh)

    Click the DEVICE SETTINGS tab.

    CC2_DeviceSettings

     

  3. Click the Remote Setup. The Remote Setup windows will appear.

 

 

Set up the Brother Machine from Web Based Management.

  1. Start the ControlCenter.

    • ControlCenter4: Brother Utilities supported models
      1. Open Brother Utilities.
        • Windows 7 / 10
          Click Start or Start(Start) > (All Programs or All apps >) Brother > Brother Utilities.
        • Windows 8
          On the Start screen, click Start.
          If  is not  on the Start screen, right-click somewhere on an empty spot, and then click, All Apps from the bar.
          Click Brother Utilities.
      2. Select Scan.
      3. Click ControlCenter4.
    • ControlCenter4: Brother Utilities unsupported models
      Click Start(Start) > All Programs > Brother > XXX-XXXX (your model name) > ControlCenter4.
       
    • ControlCenter2
      To open the ControlCenter2 application, click Go from the Finder bar, Applications > Brother > ControlCenter. Double click the ControlCenter.
      The ControlCenter will open and an icon will be placed in the dock.
  2. (Windows)

    Click the Device Settings tab (the example below uses Home Mode)

    CC4_DeviceSettings

     

    (Macintosh)

    Click the DEVICE SETTINGS tab.

    CC2_DeviceSettings

     

  3. Click the Scan to Net Settings. The Web Based Management windows will appear.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

ADS-1000W

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