Model discontinued. This page is no longer updated.

PT-2610

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 03/20/2019
  • ID: faqp00100444_000

I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)

For P-touch Editor 5.2:

Update your P-touch Editor to the latest version (5.2.020 or higher).

 

For P-touch Editor 5.1:

Do the following:

 

If you cannot open any files from [Open] - [OneDrive]:

 

  1. Start P-touch Editor and click [Open] - [Computer].
  2. Select [OneDrive] from [Look in] and choose the file you want to open.

 

If you cannot save any files from [File] - [Save to Web]:

 

  1. Click [File] -  [Save] or [Save as].
  2. Click [OneDrive], and then click the [Save] button.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

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MW-100, MW-120, MW-140BT, MW-145BT, MW-145MFi, MW-260, MW-260MFi, PJ-623, PJ-663, PJ-722, PJ-723, PJ-762, PJ-763, PJ-763MFi, PJ-773, PT-1230PC, PT-1650, PT-18R, PT-18RKT, PT-1950, PT-1960, PT-2100, PT-2110, PT-2430PC, PT-2600, PT-2610, PT-2700, PT-2710, PT-2730, PT-3600, PT-7600, PT-9500PC, PT-9600, PT-9700PC, PT-9800PCN, PT-D450, PT-D600, PT-D800W, PT-E500, PT-E550W, PT-E800W, PT-H500, PT-P700, PT-P710BT, PT-P715eBT, PT-P750W, PT-P900/P900c, PT-P900W/P900Wc, PT-P950NW, QL-1050, QL-1050N, QL-1060N, QL-1100/1100c, QL-1110NWB/1110NWBc, QL-500, QL-550, QL-570, QL-570VM, QL-580N, QL-600, QL-650TD, QL-700, QL-710W, QL-720NW, QL-800, QL-810W/810Wc, QL-820NWB/820NWBc, RJ-2030, RJ-2050, RJ-2140, RJ-2150, RJ-3050, RJ-3050Ai, RJ-3150, RJ-3150Ai, RJ-4030, RJ-4030Ai, RJ-4040, RJ-4230B, RJ-4250WB, TD-2020/2020A, TD-2120N, TD-2125N, TD-2125NWB, TD-2130N, TD-2135N, TD-2135NWB, TD-4000, TD-4100N, TD-4210D, TD-4410D, TD-4420DN/4420DN(FC), TD-4520DN, TD-4550DNWB / 4550DNWB(FC), TP-M5000N, VC-500W

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