PT-E550W

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 02/27/2018
  • ID: faqp00100311_000

I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.

Check the following requirements:
 

  1. From the Apple menu, click [System Preferences] - [Security & Privacy].

    System Preferences
     
  2. Make sure that [App Store and identified developers] under [Allow apps downloaded from:] is selected.
    If it is not, select it after clicking [Click the lock to make changes.]
    If you select the [App Store] option, the installer may not work properly.

    Allow apps downloaded from

    Allow apps downloaded from

  3. Retry downloading and installing the file.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PJ-722, PJ-723, PJ-762, PJ-763, PJ-763MFi, PJ-773, PT-D450, PT-D600, PT-D800W, PT-E550W, PT-E800W, PT-P710BT, PT-P715eBT, PT-P750W, PT-P900W/P900Wc, PT-P910BT, PT-P950NW

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