Model discontinued. This page is no longer updated.

Why does my unit turn off when I press print?

Please check the following:

  • If you are using batteries, change them to a fresh set of alkaline batteries.
  • If you are using the adapter, make sure you are using the Brother AD30 adapter.
If the problem cannot be corrected, please click "Contact Us" in the top right corner of this page to contact Brother Customer Service.

    If your question was not answered, have you checked other FAQs?

    Have you checked manuals?

    If you need further assistance, please contact Brother customer service:

    Related Models

    PT-1700

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