PE570

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 09/26/2022
  • ID: faqh00101597_000

M2513631 appears on the Artspira app screen.

Error Message

The data could not be downloaded. Please try again.(M2513631)

 

  • Cause
    Failed to download the data of "Design Templates".
    After selecting data on the "Home" screen, the Internet is disconnected when you press the "Create".
     
  • Solutions
    Please connect your mobile device to the Internet.

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