SE2000
FAQs & Troubleshooting
"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
Cause
The authentication/encryption methods used by the selected wireless access point/router are not supported by your machine.
Solution
For infrastructure mode, change the authentication and encryption methods of the wireless access point/router.
Your machine supports the following authentication methods:
Authentication method
Encryption method
WPA-Personal
TKIP
AES
WPA2-Personal
TKIP
AES
Open
WEP
None (without encryption)
Shared key
WEP
If your problem is not solved, the Network Name (SSID) or network settings you entered may be incorrect. Reconfirm the wireless network settings.
For more information, refer to "How to find the security information (SSID and network key) for your home network. "
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
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Getting Ready Sewing (Utility Stitches) Sewing (Character Decorative Stitches) Embroidering Operation Accessories Maintenance One Point Advice General Information Network Setting Sewing (Utility Stitches) Sewing (Character Decorative Stitches) Embroidering Preparation Operation Software Error messages General Problem Network Setting Instructional videos Artspira
Error Messages General Question Troubleshooting
Upper Threading Bobbin (Winding/Installing) Presser foot Needle/Thread/Fabric Before Embroidering How to use (Video FAQs)
Needle/Thread/Fabric Tips for sewing How to use (Video FAQs)
Patterns Needle/Thread/Fabric Tips for sewing
Needle/Thread Fabric/Stabilizer Embrodery frame Tips for embroidering How to use (Video FAQs)
Basic Operation Editing Machine's Settings How to use (Video FAQs)
How to use (Video FAQs)
Cleaning Oiling Maintenance message
One Point Advice
General Information
Tips for Network Settings
Problems during sewing Sewing result Foot controller
Problems during sewing Sewing result
Problems during embroidering Embroidering result Pattern's selection and editing Embroidery data
Bobbin (Winding/Installing)
Machine's Settings Others
Layout & Editing Embroidery data
Error Message on Machine's Display
General Problem
Wireless Network Settings
Getting Ready (Video) Operation (Video) Sewing (Video) Embroidering (Video) Optional feet (Video) General sewing accessories (Video)