Check for the following matters before requesting service.

If the suggested remedy does not correct the problem, contact your authorized dealer.

• Probable cause

  The power is not supplied to the machine.

   

  Remedy

  Make sure that the three-pin plug with the foot controller is correctly inserted into the socket on the machine and that the power supply plug is inserted into a power outlet.

• Probable cause

  The power switch is not turned on.

   

  Remedy

  Press the "|" mark side on the main power and light switch on the machine to turn on.
  The LED lamp on the machine will light up.
  If the LED lamp does not light up even though the power and light switch is turned on, contact your authorized dealer.

• Probable cause

  The foot controller is not pressed.

   

  Remedy

  The foot controller is not pressed.

  Use only the foot controller that comes with the machine.

• Probable cause

  The thread is tangled in the machine.

   

  Remedy

  Remove the tangled thread from the machine.
  Make sure that the handwheel gently turns in a couterclockwise direction with a hand.
  If it is hard to rotate the handwheel by hand, contact your authorized dealer.