MFC-L5800DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Send Scanned Data directly to your email address when the network security feature is enabled. (Active Directory® Authentication / LDAP Authentication / Secure Function Lock)

If Active Directory® Authentication, LDAP Authentication or Secure Function Lock is enabled, you can scan documents and send them directly to your email address from the machine.

NOTE: The screens may differ depending on operating system being used and your Brother machine.

 

  1. Before Configuring Scan to My E-mail
  2. Configure Active Directory® Authentication, LDAP Authentication or Secure Function Lock
  3. Configure Your Mail Server Settings
  4. Enable Send to My E-mail
  5. Send Scanned Data to your E-mail address

 

STEP I: Before Configuring Scan to My E-mail

In order to use the Scan to My E-mail the machine must have the required version firmware (Main: L / Sub: 1.14 or later).
> Click here to see how to check the firmware version.

If your machine's firmware version is earlier than Main: L / Sub: 1.14, update the machine's firmware.
> Click here to download the Firmware Update Tool and see more information in the Downloads section.

 

 

STEP II: Configure Active Directory® Authentication, LDAP Authentication or Secure Function Lock

This function can be enabled when Active Directory Authentication, LDAP Authentication or Secure Function Lock is active.
Configure the network security features that are applicable for your case.

 

 

STEP III: Configure Your Mail Server Settings

Configure your email server settings using Web Based Management.

 

  1. Click the Network tab.
  2. Click Protocol in the left navigation bar.
  3. In the POP3/IMAP4/SMTP field, click Advanced Settings.
    Open email server settings
  4. In the Send E-mail Settings(SMTP) field, enter the necessary settings for the mail server.
  5. When finished, click Submit.
    Enter the necessary settings for the mail server
  6. The Test Send/Receive E-mail Configuration dialog box appears.
    Follow the instructions in the dialog box to test the current settings.

 

STEP IV: Enable Send to My E-mail

Enable Send to My E-mail using Web Based Management.

 

  1. Click the Scan tab.
  2. Click the Scan to E-mail Server menu in the left navigation bar.
  3. In the Send to My E-mail field, choose On.
  4. Click Submit.
    Enable Send to My E-mail
  5. Close the web browser.

 

STEP V: Send Scanned Data to your E-mail address

Scan documents and send them directly to your email address from the machine.

 

  1. Load your document.
  2. On the machine's control panel, use the machine's display (hereinafter called Touchscreen) to log on to the machine.

    Active Directory Authentication / LDAP Authentication
    Enter your User ID and Password, and then press OK.
    Enter your User ID and Password
    Secure Function Lock
    1. Press Public mode(Public mode) or Individual user(Individual user) on your machine Touchscreen.
    2. Press Change User.
    3. Choose your user name.
    4. Enter your four-digit user password and press OK. Make sure the user name you have chosen is displayed on the Touchscreen.

      You can log on by touching a NFC compatible card to the NFC Reader if you have registered one. (Available only for certain models)

      Public mode
  3. Press Scan.
  4. Swipe left or right to move to My E-mail, and then press to My E-mail.
    Choose to My E-mail
  5. Press Next.
    Press Next
  6. Press Start.
    The machine starts scanning. If you are using the machine's scanner glass, follow the Touchscreen instructions to complete the scanning job.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-L5500DN, DCP-L5600DN, DCP-L5650DN, MFC-L5700DW, MFC-L5705DW, MFC-L5800DW, MFC-L5850DW, MFC-L5900DW, MFC-L6700DW, MFC-L6750DW, MFC-L6800DW, MFC-L6900DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.