HL-L9310CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

Reset the Drum Counter

When you replace the drum unit with a new one, you must reset the drum counter by completing the following steps:

DO NOT reset the drum counter unless you are replacing the drum unit.

  1. Close the front cover.
  2. Make sure the machine is turned on.
  3. Press Settings(Settings).

    If your machine displays the All Settings menu on the Home screen, skip the Settings menu.

  4. Press All Settings. (This step might be skipped in some models.)
  5. Choose Machine Info. or Machine Information => Parts Life.
  6. Press and hold Drum or Drum Life until the machine's display message changes.
  7. Press Yes.
  8. Press Home(Home).

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-L8360CDW(T), HL-L9310CDW, MFC-L8610CDW, MFC-L8895CDW, MFC-L8900CDW, MFC-L8905CDW, MFC-L9570CDW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.