DS-635
FAQs & Troubleshooting
Scan a document longer than 37.5 cm (14.76 inches).
To scan a document longer than 37.5 cm (14.76 in.), customize the paper settings in your scanning application (such as Brother iPrint&Scan) to change the Document Size setting.
(Brother iPrint&Scan)
(TWAIN scanner driver) (Windows only )
Brother iPrint&Scan
Click Machine Scan Settings . If the message is displayed, verify and go to next step.
Select Long Paper from Document Size drop-down list.
TWAIN scanner driver (Windows only)
(For example, Nuance™ PaperPort™ with TWAIN driver.)
Open the Scanner Setup dialog box.
Select Long Paper from Document Size drop-down list.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models DS-635, DS-640, DS-740D, DS-940DW
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