DS-820W
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FAQs & Troubleshooting |
My computer cannot access the SD card via the Micro USB Cable.
Follow the steps below to resolve this issue:
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Check if the Micro USB Cable is connected to your computer.
If not, connect the Micro USB Cable to your scanner and your computer.
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Check if SD is displayed on scanner's display (hereinafter called LCD).
If PC is displayed on the LCD instead of SD, your scanner is in TWAIN mode.
Press Start / OK, and then display SD on the LCD to change to Mass Storage mode (SD mode).
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Check if the Wi-Fi® switch is set to OFF.
If not, slide the Wi-Fi® switch to OFF.
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Check if a document is being scanned from your scanner.
If so, wait until the scanning is finished. The SD card's folder will be displayed on your computer screen when scanning is finished.
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