MFC-J6910DW
![]() |
FAQs & Troubleshooting |
Unable to Print on Photo Paper from Tray 2
The machine does not support printing on photo paper from Tray 2. Instead, move the paper into Tray 1 and print. The actual error message may vary depending on your model and Operating System but some examples of what you may see, are below.
![Error message for Windows](/g/b/img/faqend/faq00003035_000/us/en/36806/win_err1.gif)
![Error message for Windows](/g/b/img/faqend/faq00003035_000/us/en/36806/win_err1.gif)
![Error message for Mac](/g/b/img/faqend/faq00003035_000/us/en/36807/mac_err1.gif)
Content Feedback
To help us improve our support, please provide your feedback below.