MFC-J497DW

FAQs & Troubleshooting

FAQs & Troubleshooting

What is Brother Web Connect?

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

 

Press Web Connect(PHOTO/WEB) to use Brother Web Connect.

Certain websites provide services that allow users to upload and view images and files on the website. Your Brother machine can scan images and upload them to these services, and also download from and print images that are already uploaded to these services.
 

Web Connect Image

  1. Printing
  2. Scanning
  3. Photos, images, documents and other files
  4. Web Service

Brother machines support the following Web services: Google Drive™, Evernote®, Dropbox, OneDrive®, Box and OneNote®.

  • The available Web services vary depending on your country and Brother machine.

For more information about any of these services, refer to the respective service's website.
The following table describes which file types can be used with each Brother Web Connect feature:

Accessible Services Google Drive™
Evernote®
Dropbox
OneDrive®
Box
OneNote®
Upload scanned images

JPEG
PDF
DOCX
XLSX
PPTX

TIFF

JPEG
PDF
DOCX
XLSX
PPTX

TIFF

(For Hong Kong, Taiwan and Korea)
Brother Web Connect supports only file names written in English.
Files named in the local language will not be downloaded.

In order to use this feature, you must connect your Brother machine to a network. For details on how to connect your Brother machine to a network, see Quick Setup Guide or Online User's Guide, available in the Manuals section of this web site.
> Click here to go to the Manuals section and see the latest version of each guide.

 

For details on Web Connect, refer to the Online User's Guide. The latest Online User's Guide is also available in the Manuals section of this website.
> Click here to go to the Manuals section and see the latest version.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J491DW, MFC-J497DW, MFC-J805DW(XL), MFC-J815DW XL

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