MFC-J5620DW

FAQs & Troubleshooting

Scan a document and e-mail it as an attachment using the Scan button on my Brother machine

You can scan a document directly into your default E-mail application and send the scanned data as an attachment by pressing the Scan button on the control panel of your Brother machine.

If you want to change the scan settings, click here to see how to change scan settings.

Follow the steps listed below to scan a document and e-mail it as an attachment.

Note:
Webmail services are not supported by Scan to E-mail feature. Use the Scan to Image or Scan to File feature to scan a document or a picture, and then attach the file of the scanned data to an email message. The machine scans to your default email client.

Load your document.
Press (Scan).
Swipe Left or Right to display (to E-mail).
Press (to E-mail). The icon moves to the middle of the Touchscreen and is highlighted in blue.
Press OK.
(For network users)
1. Press the Up or Down arrow key to display the destination computer you want to send to.
  Note:
  If the computer is not displayed, click here to see how to resolve the issue.
2. Press the destination computer name.
3. If the machine's display prompts you to enter a PIN number, enter the 4-digit PIN number for the destination computer, and press OK.
Do one of the following:
- To start scanning with the existing settings, go to Step 11.
- To change the settings, go to Step 8.
Press Options.
Press the Scan Settings option, and then press Set at Device.
Choose the scan setting for Scan Type, Resolution, File Type, Scan Size, Skip Blank Page (available only for certain models) and Remove Background Color, and then press OK.
Press Start. The machine starts scanning the document, creates a file attachment, and launches your E-mail application, displaying the new E-mail.