DCP-9040CN

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 06/15/2011
  • ID: faq00002560_000

I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.

To use the Scan to E-mail in ControlCenter3  with Outlook 2010, you need to change the default E-mail Application setting.

 

Please follow the steps below to solve the problem.

 

ControlCenter3 doesn't support the 64-bit version of Outlook 2010.

 

Step1: Update the version of ControlCenter3.
Click here to update the version of ControlCenter3.

 

Step2: Set the Outlook 2010 as the default E-mail Application.

  1. Open the ControlCenter3 by right clicking on the icon in the system tray and left clicking on Open.

  2. Right click on the E-mail icon and left click on ControlCenter Configuration.

    Control Center 3

  3. Click Software Button tab and choose "outlook2010" for E-mail Application.

    Control Center 3

  4. Click OK.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-110C, DCP-120C, DCP-130C, DCP-165C, DCP-330C, DCP-350C, DCP-375CW, DCP-385C, DCP-395CN, DCP-585CW, DCP-7020, DCP-7030, DCP-7040, DCP-8060, DCP-8065DN, DCP-8080DN, DCP-8085DN, DCP-9040CN, DCP-9045CDN, DCP-J125, MFC-210C, MFC-230C, MFC-240C, MFC-250C, MFC-255CW, MFC-290C, MFC-295CN, MFC-3240C, MFC-3340CN, MFC-3360C, MFC-420CN, MFC-440CN, MFC-465CN, MFC-490CW, MFC-495CW, MFC-5440CN, MFC-5460CN, MFC-5490CN, MFC-5840CN, MFC-5860CN, MFC-5890CN, MFC-620CN, MFC-640CW, MFC-6490CW, MFC-665CW, MFC-685CW, MFC-6890CDW, MFC-7220, MFC-7225N, MFC-7340, MFC-7345N, MFC-7420, MFC-7440N, MFC-7820N, MFC-7840W, MFC-790CW, MFC-795CW, MFC-820CW, MFC-845CW, MFC-8460N, MFC-8480DN, MFC-8660DN, MFC-8670DN, MFC-8680DN, MFC-8690DW, MFC-885CW, MFC-8860DN, MFC-8870DW, MFC-8890DW, MFC-9010CN, MFC-9120CN, MFC-9320CW, MFC-9420CN, MFC-9440CN, MFC-9450CDN, MFC-9840CDW, MFC-990CW, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W, MFC-J415W, MFC-J615W, MFC-J630W

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit