MFC-J5855DW
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FAQs & Troubleshooting |
Paper Size Mismatch
The error message "Paper Size Mismatch" is displayed when the paper size setting does not match the size of paper in the tray.
Or, the paper orientation is not correct for the paper size.
Or, you did not set the paper guides in the tray to the indicators for the paper size you are using.
To clear the message, follow the steps as below.
- Check that the paper size you selected on the machine's display (hereinafter called LCD) matches the size of the paper in the tray.
- Make sure you loaded the paper in the correct orientation and set the paper guides at the indicators for your paper size.
- After you have checked the paper size and the paper orientation, follow the LCD instructions.
If you are printing from your computer, make sure the paper size you selected in the printer driver or in the application you use to print matches the size of paper in the tray.
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