MFC-J497DW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 06/04/2018
  • ID: faq00002411_028

Cover is Open

The following covers may not be completely closed. Check if the following covers are completely closed.

 

The scanner cover is not locked in the closed position.

  • Lift the scanner cover and then close it again.
  • Make sure the telephone line cord, USB or network cable (if used) have been guided correctly through the cable channel and out the back of the machine.

 

The ink cartridge cover or ink tank cover is not locked in the closed position.

  • Firmly close the ink cartridge cover or ink tank cover until it locks into place.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J4320DW, MFC-J4420DW, MFC-J460DW, MFC-J4620DW, MFC-J480DW, MFC-J485DW, MFC-J491DW, MFC-J497DW, MFC-J5330DW, MFC-J5520DW, MFC-J5620DW, MFC-J5720DW, MFC-J5830DW(XL), MFC-J5845DW(XL), MFC-J5920DW, MFC-J5930DW, MFC-J5945DW, MFC-J6530DW, MFC-J6535DW(XL), MFC-J6545DW(XL), MFC-J680DW, MFC-J690DW, MFC-J6930DW, MFC-J6935DW, MFC-J6945DW, MFC-J775DW(XL), MFC-J805DW(XL), MFC-J815DW XL, MFC-J880DW, MFC-J885DW, MFC-J895DW, MFC-J985DW(XL), MFC-J995DW(XL), MFC-T4500DW

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