Model discontinued. This page is no longer updated.

MFC-640CW

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I install my Brother machine in Windows 7 using the USB connection?

The drivers and utilities on the CD-ROM for Windows Vista or earlier bundled with your Brother machine are NOT compatible with Windows 7. To download the Full Driver and Software Package, click the link below for the version of Windows 7 you are using to go to the Downloads section:


If you do not know which version of Windows 7, 32-bit or 64-bit, you are using, please see the Related FAQ's.


Install The Full Driver And Software Package
  1. Unplug or turn off the power to the Brother machine. Make sure the USB cable is not connected to the Brother machine.

  2. Double click on the folder that was created when you decompressed the software package.

  3. Double click on your model.

  4. Double click on "Setup.exe"

  5. Choose your Country/Language and click OK.

    US English speakers should select Usa, not Eng.


  6. On the License Agreement page, click YES if you agree to the terms.

  7. Choose "Standard" or "Local Connection" depending on your model, and then click NEXT. The installation continues.

  8. When prompted to connect the machine, connect the interface cable between the Brother machine and your computer.

    Ensure you connect the cable to the correct port on your Brother machine. We recommend a USB type A/B cable that is no longer than 6 feet, directly connected between the Brother machine and the computer.


  9. Turn on the Brother machine. The installation should automatically continue.

  10. When the On-Line Registration screen is displayed, click NEXT.

  11. Choose "Yes, I Want To Restart My Computer Now" and click FINISH to restart your computer. You will need to log back in with Administrator rights.

    After restarting the computer, the installation will be complete.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-120C, DCP-130C, DCP-165C, DCP-330C, DCP-350C, DCP-385C, DCP-585CW, DCP-7020, DCP-7030, DCP-7040, DCP-8060, DCP-8065DN, DCP-9040CN, DCP-9045CDN, FAX-1860C, FAX-1960C, FAX-2480C, FAX-2580C, MFC-230C, MFC-240C, MFC-250C, MFC-290C, MFC-3360C, MFC-440CN, MFC-465CN, MFC-490CW, MFC-5460CN, MFC-5490CN, MFC-5860CN, MFC-5890CN, MFC-640CW, MFC-6490CW, MFC-665CW, MFC-685CW, MFC-6890CDW, MFC-7220, MFC-7225N, MFC-7340, MFC-7345N, MFC-7420, MFC-7440N, MFC-7820N, MFC-7840W, MFC-790CW, MFC-820CW, MFC-8220, MFC-845CW, MFC-8460N, MFC-8660DN, MFC-8670DN, MFC-885CW, MFC-8860DN, MFC-8870DW, MFC-9420CN, MFC-9440CN, MFC-9450CDN, MFC-9840CDW, MFC-990CW

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