DCP-8040
FAQs & Troubleshooting
I'm using Windows® XP Professional x64 Edition. I'm unable to scan using the Brother TWAIN Driver with a parallel connection after changing the user account using the "Switch User" option. What can I do?
To resolve this issue, use the WIA driver instead of the TWAIN driver. If you want to scan using the TWAIN driver, please use your Brother machine with the USB/ LAN connection.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models DCP-1400, DCP-7020, DCP-8020, DCP-8025D, DCP-8040, DCP-8045D, DCP-8060, DCP-8065DN, DCP-8080DN, DCP-8085DN, FAX-4750e, FAX-5750e, MFC-7220, MFC-7225N, MFC-7420, MFC-7820N, MFC-8220, MFC-8420, MFC-8440, MFC-8460N, MFC-8480DN, MFC-8500, MFC-8640D, MFC-8660DN, MFC-8670DN, MFC-8680DN, MFC-8690DW, MFC-8820D, MFC-8820DN, MFC-8840D, MFC-8840DN, MFC-8860DN, MFC-8870DW, MFC-8890DW, MFC-9420CN, MFC-9700, MFC-9800
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Error Messages Paper Feed / Paper Jam Print Scan Copy Mobile Others Linux Product Setup Driver / Software Network Settings Consumables / Paper / Accessories Specification OS Support Information
Printer Scanner / Scan Key Tool Error Message on Machine's Display Error Message on Computer Error Message on Mobile Device Paper Feed Problem Cannot Print (via Network) Cannot Print (via USB / Parallel) Cannot Print (via Mobile Device) Print Quality Problem General Print Problem Print from Mobile Device Print Settings / Management Tips for Printing Cannot Scan (via Network) Cannot Scan (via USB / Parallel) Cannot Scan (via Mobile Device) Scan Quality Problem General Scan Problem Scan from Mobile Device Scan from Computer (Windows) Scan from Computer (Macintosh) Scan Settings / Management Tips for Scanning Cannot Copy Copy Quality Problem Advanced Networking Wired Network Setting Problem Wireless Network Setting Problem Wired Network Settings Wireless Network Settings Tips for Network Settings Android™ Device-related Problem Brother iPrint&Scan / Mobile Connect (Android™) Machine problem Machine Setup / Settings Accessory Installation Installing Drivers / Software Updating Drivers / Software / Firmware Uninstalling Drivers / Software Driver / Software Settings Driver / Software tips Consumables Paper Accessories Product Specification Paper Specification Windows Support Macintosh Support
