Model discontinued. This page is no longer updated.

HL-5170DN

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 11/16/2011
  • ID: faq00002000_001

When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?

This issue will occur if the printer driver fails to process the data from Adobe® Illustrator®.

 

To solve this issue, do either of the following:


Solution 1:
Disable the "Bitmap Printing" option in the print dialogue of Adobe® Illustrator®.
  1. From the Adobe® Illustrator® application, select [File]=>[Print].
  2. Check off the "Bitmap Printing"option.

 

Solution 2:
Disable the "Improve Gray Printing" option in the printer driver.
  1. From the Adobe® Illustrator® application, select [File]=>[Print].
  2. Click the Properties button, and select the Advanced tab.
  3. Check off the "Improve Gray Printing" option at the Print Setting section and click OK.
  1. Click OK.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-1000, DCP-1400, DCP-8020, DCP-8025D, DCP-8040, DCP-8045D, FAX-2900, FAX-3800, FAX-4100/FAX-4100e, FAX-4750e, FAX-5750e, HL-2460, HL-5030, HL-5040, HL-5050, HL-5070N, HL-5140, HL-5150D, HL-5170DN, HL-6050D, HL-6050DN, HL-7050, HL-7050N, HL-8050N, MFC-4800, MFC-6800, MFC-8220, MFC-8420, MFC-8440, MFC-8500, MFC-8640D, MFC-8820D, MFC-8820DN, MFC-8840D, MFC-8840DN, MFC-9700, MFC-9800

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit