MFC-L5800DW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 03/04/2016
  • ID: faq00000694_036

Document Jam

The document was not inserted or fed correctly, or the document scanned from the Automatic Document Feeder (ADF) was too long.
Remove the jammed paper from the ADF unit.
Clear any debris or scraps of paper from the ADF unit paper path.

 

Check the following points to take out jammed paper:

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-L2550DW, DCP-L2640DW, DCP-L2647DW, DCP-L5500DN, DCP-L5510DN, DCP-L5600DN, DCP-L5650DN, MFC-EX670W, MFC-EX915DW, MFC-L2690DW, MFC-L2710DW, MFC-L2717DW, MFC-L2730DW, MFC-L2750DW(XL), MFC-L2759DW, MFC-L2760DW, MFC-L2807DW, MFC-L2820DW(XL), MFC-L2900DW(XL), MFC-L2980DW, MFC-L3710CW, MFC-L3720CDW, MFC-L3750CDW, MFC-L3765CDW, MFC-L3770CDW, MFC-L3780CDW, MFC-L5700DW, MFC-L5705DW, MFC-L5710DN, MFC-L5710DW, MFC-L5715DW, MFC-L5717DW, MFC-L5800DW, MFC-L5850DW, MFC-L5900DW, MFC-L5915DW, MFC-L6700DW, MFC-L6750DW, MFC-L6800DW, MFC-L6810DW, MFC-L6900DW, MFC-L6915DW, MFC-L8395CDW, MFC-L8610CDW, MFC-L8895CDW, MFC-L8900CDW, MFC-L8905CDW, MFC-L9570CDW, MFC-L9610CDN, MFC-L9630CDN, MFC-L9670CDN

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit