Model discontinued. This page is no longer updated.

HL-5170DN

FAQs & Troubleshooting

FAQs & Troubleshooting

The printer makes a grinding or clicking sound.

The printer or the drum/toner unit may cause the grinding or clicking noise.

 

  1. Power off the printer and open the front cover.
  2. Remove the drum/toner unit and close the front cover.
  3. Power the printer back on.

 

If the grinding or clicking noise dose not occur when the drum/toner unit is removed from the printer, then the drum/toner unit is the cause of the noise. Install a brand new drum unit and/or toner cartridge may be necessary to stop the noise.

 

If the grinding or clicking noise still occurs with the drum/toner unit removed then this indicates a problem with the printer. Please contact your dealer or authorized service center for assistance.


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-5030, HL-5040, HL-5050, HL-5070N, HL-5140, HL-5150D, HL-5170DN

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