MFC-L6700DW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 04/12/2016
  • ID: faq00000307_502

Paper is Jammed in the Paper Tray

If the machine's control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these steps:
  1. Pull the paper tray completely out of the machine.
  2. Slowly pull out the jammed paper.

    Pulling the jammed paper downward using both hands allows you to remove the paper more easily.

  3. Fan the stack of paper to prevent further jams, and slide the paper guides to fit the paper size.
  4. Make sure the paper is below the maximum paper mark (  ).
  5. Put the paper tray firmly back in the machine.

Related FAQs

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-L5500DN, DCP-L5600DN, DCP-L5650DN, MFC-L5700DW, MFC-L5705DW, MFC-L5800DW, MFC-L5850DW, MFC-L5900DW, MFC-L6700DW, MFC-L6800DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit