DCP-395CN

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 01/27/2010
  • ID: faq00000261_033

How do I clean the Scanner to improve the copy quality?

  1. Lift the document cover (1).

  2. Clean the scanner glass (2) and white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner.


In addition to cleaning the glass strip with a non-flammable glass cleaner, run your finger tip over the glass strip to see if you can feel anything on it. If you feel dirt or debris, clean the glass strip again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning cycle.

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Related Models

DCP-165C, DCP-375CW, DCP-385C, DCP-395CN, DCP-585CW, DCP-J125, DCP-J140W, MFC-250C, MFC-255CW, MFC-J220, MFC-J265W, MFC-J270W, MFC-J280W

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