HL-L2320D

FAQs & Troubleshooting

FAQs & Troubleshooting

What do the LED indications mean?

The technical term for the lights on the front of your Brother machine is Light Emitting Diodes (LED's).

 

This FAQ explains the meaning of those different LED indications.

 

[LED indication]

 

The Ready (Green) LED is on.
The Toner, Drum and Paper LEDs are off.
Ready/ Printing
 

Meaning of LED Indication:

  • Ready
    The machine is ready to print.
     
  • Printing
    The machine is printing.

Back to the examples of LED indication >>

 

[LED indication]

 

The Ready (Green) LED is flashing.
The Toner, Drum and Paper LEDs are off.
Please Wait/ Cooling Down
 

Meaning of LED Indication:

  • Please Wait
    The machine is warming up.
     
  • Cooling Down
    The machine is cooling down. Wait for 10 minutes or until the inside of the machine has cooled down.

Back to the examples of LED indication >>

 

[LED indication]

 

The Paper (Yellow) LED is flashing.
The Ready (Green) LED is flashing.
The Toner and Drum LEDs are off.
Cancel Printing
 

Meaning of LED Indication:

  • Cancel Printing
    The machine is canceling the job.

Back to the examples of LED indication >>

 

[LED indication]

 

The Toner (Yellow) LED is flashing.
The Ready (Green) LED is on.
The Drum and Paper LEDs are off.
Toner Low
 

Meaning of LED Indication:

  • Toner Low
    If the Status Monitor shows Toner Low you can still print; however, the machine is telling you that the toner cartridge is near the end of its life.
    Order a new toner cartridge now so a replacement toner cartridge will be available when the Status Monitor displays Replace Toner.

Back to the examples of LED indication >>

 

[LED indication]

 

The Toner (Yellow) LED is on.
The Drum, Paper and Ready LEDs are off.
Replace Toner
 

Meaning of LED Indication:

Back to the examples of LED indication >>

 

[LED indication]

 

The Toner (Yellow) LED is flashing.
The Drum, Paper and Ready LEDs are off.
Cartridge Error/ No Toner
 

Meaning of LED Indication:

Back to the examples of LED indication >>

 

[LED indication]

 

The Drum (Yellow) LED is flashing.
The Toner, Paper and Ready LEDs are off.
Drum !
 

Meaning of LED Indication:

Back to the examples of LED indication >>

 

[LED indication]

 

The Drum (Yellow) LED is on.
The Ready (Green) LED is on.
The Toner and Paper LEDs are off.
Replace Drum
 

Meaning of LED Indication:

Back to the examples of LED indication >>

 

[LED indication]

 

The Paper (Yellow) LED is flashing.
The Toner, Drum and Ready LEDs are off.
Cover is Open/ 2-sided Disabled/ Jam 2-sided/ Jam Inside/ Jam Rear/ Jam Tray (1)/ Out of Memory/ Size Error DX/ Size Mismatch
 

Meaning of LED Indication:

  • Cover is Open
    Check the following points.
    • The front cover is not completely closed. Open and then firmly close the front cover of the machine.
       
    • The fuser cover is not completely closed or paper was jammed in the back of the machine when you turned on the power. Check the following points.
      • Close the fuser cover located inside the back cover of the machine.
         
      • Make sure paper is not jammed inside the back cover of the machine, and then close the fuser cover and press Go.
  • 2-sided Disabled (For automatic 2-sided printing models)
    Check the following points.
  • Jam 2-sided (For automatic 2-sided printing models)
    The paper is jammed inside the machine. Clear the paper jam.
    > Click here to see how to clear the paper jam in the paper tray or the fuser unit.
     
  • Jam Inside
    The paper is jammed inside the machine. Clear the paper jam.
    > Click here to see how to clear the paper jam inside the machine.
     
  • Jam Rear
    The paper is jammed in the back of the machine. Clear the paper jam.
    > Click here to see how to clear the paper jam in the back of the machine.
     
  • Jam Tray (1)
    The paper is jammed in the paper tray. Clear the paper jam.
    > Click here to see how to clear the paper jam in the paper tray.
     
  • Out of Memory
    The machine's memory is full. Reduce the print resolution.
     
  • Size Error DX (For automatic 2-sided printing models)
    The paper size specified in the printer driver is not available for automatic 2-sided printing or the paper in the tray is not the correct size and is not available for automatic 2-sided printing.
    > Click here to see how to resolve the issue.
     
  • Size Mismatch
    The paper in the tray is not the correct size. Load the correct size of paper in the tray and set the size of paper to the tray.

Back to the examples of LED indication >>

 

[LED indication]

 

The Paper (Yellow) LED is on.
The Toner, Drum and Ready LEDs are off.
Manual Feed/ No Paper
 

Meaning of LED Indication:

  • Manual Feed
    Manual was chosen as the paper source in the printer driver when there was no paper in the manual feed slot. Place paper in the manual feed slot.
    > Click here to see how to place paper in the manual feed slot.
     
  • No Paper
    The machine is out of paper, or paper is not correctly loaded in the paper tray. Follow the steps listed below to resolve the issue.
    • Refill paper in the paper tray. Make sure the paper guides are set to the correct size.
       
    • Remove the paper and load it again. Make sure the paper guides are set to the correct size.

Back to the examples of LED indication >>

 

[LED indication]

 

The Toner (Yellow) and Paper (Yellow) LEDs are on.
The Drum and Ready LEDs are off.
Toner Ended
 

Meaning of LED Indication:

Back to the examples of LED indication >>

 

[LED indication]

 

The Toner (Yellow), Drum (Yellow) and Paper (Yellow) LEDs are flashing.
The Ready (Green) LED is flashing.
Self-Diagnostic/ Print Unable XX
 

Meaning of LED Indication:

  • Self-Diagnostic
    The temperature of the fuser unit does not rise to a specified temperature within the specified time.
    --OR--
    The fuser unit is too hot.
    Press and hold Power On/Off(Power On/Off) to turn off the machine, wait a few seconds, and then turn it on again. Leave the machine idle for 15 minutes with the power on.
     
  • Print Unable XX
    The machine has a mechanical issue.
    Press and hold Power On/Off(Power On/Off) to turn off the machine, wait a few minutes, and then turn it on again.

    If the issue continues, contact Brother Customer Service from "Contact Us".

Back to the examples of LED indication >>

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-L2300D, HL-L2320D

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.