HL-L9470CDN

FAQs & Troubleshooting

FAQs & Troubleshooting

What is the recommended paper?

You can use the following types of print media: plain paper, thin paper, thick paper, thicker paper, bond paper, recycled paper, labels or envelopes.

For best results, follow the instructions below:

 

Print Media Specifications

Paper Input Paper Tray
(Standard)
Paper Type Plain Paper, Letterhead, Colored Paper, Thin Paper, Recycled Paper, Thick Paper, Thicker Paper
Paper Size

A4, Letter, B5 (JIS), B5 (ISO), A5, A5 (Long Edge), B6 (JIS), A6, Executive, Legal, Mexico Legal, India Legal, Folio, 16K (195x270 mm), A4 Short (270mm paper)

Paper Weight 60 to 230 g/m2 (16 to 61 lb)
Maximum Paper Capacity Up to 520 sheets of 80 g/m2 (20 lb) Plain Paper
Multi-Purpose Tray (MP tray) Paper Type

Plain Paper, Letterhead, Colored Paper, Thin Paper, Thick Paper, Thicker Paper, Recycled Paper, Bond, Label, Envelope, Env. Thin, Env.Thick, Glossy Paper

Paper Size Width:
76.2 to 215.9 mm (3.0 to 8.5 in.)
Length:
127 to 355.6 mm (5.0 to 14 in.)
Envelope:
COM-10, DL, C5, Monarch
Paper Weight 60 to 230 g/m2 (16 to 61 lb)
Maximum Paper Capacity Up to 100 sheets of 80 g/m2 (20 lb) Plain Paper
Envelope: 15 envelopes

Paper Tray 2, 3, 4

(Optional) *1

Paper Type Plain Paper, Letterhead, Colored Paper, Thin Paper, Recycled Paper
Paper Size A4, Letter, B5 (JIS), A5, Executive, Legal, Mexico Legal, India Legal, Folio, 16K (195x270 mm), A4 Short (270mm paper)
Paper Weight 60 to 105 g/m2 (16 to 28 lb)
Maximum Paper Capacity

LT-330CL: Up to 250 sheets of 80 g/m2 (20 lb) Plain Paper

LT-340CL: Up to 500 sheets of 80 g/m2 (20 lb) Plain Paper

2-sided Automatic 2-sided Printing Paper Type Plain Paper, Letterhead, Colored Paper, Thin Paper, Thick Paper, Thicker Paper, Recycled Paper, Glossy Paper
Paper Size

Select the paper size you want to use by sliding the 2-sided lever:

  • A4, A4 Short (270mm paper)
  • Letter, Legal, Mexico Legal, India Legal, Folio
Paper Weight 60 to 230 g/m2 (16 to 61 lb)

 

*1: Maximum number of Lower Trays: Up to three LT-330CL Lower Trays, or two LT-340CL, or a combination of one LT-330CL and one LT-340CL.

 

 

 

Using Special Paper

Always test paper samples before purchasing them to ensure desirable performance.

 

  • DO NOT use inkjet paper; it may cause a paper jam or damage your machine.
  • If you use bond paper, paper with a rough surface, or paper that is wrinkled or creased, the paper may exhibit degraded performance.

Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:

  • that is highly textured
  • that is extremely smooth or shiny
  • that is curled or warped
  • that is coated or has a chemical finish
  • that is damaged, creased or folded
  • that exceeds the recommended weight specification in this guide
  • with tabs and staples
  • with letterheads using low temperature dyes or thermography
  • that is multipart or carbonless
  • that is designed for inkjet printing

If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-EX470W, HL-L9410CDN, HL-L9430CDN, HL-L9470CDN, MFC-EX670W, MFC-L9610CDN, MFC-L9630CDN, MFC-L9670CDN

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