Model discontinued. This page is no longer updated.

MFC-9800

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 08/24/2006
  • ID: faq00000067_000

I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.

It is not possible for Windows® NT, 2000 and XP users to use the address book on a network. Please relocate the address book file to your local HDD.


  • To send a PC-FAX, you need to log on with administrator rights.
  • Windows® NT doesn't support the USB interface.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-8040, DCP-8045D, FAX-4750e, FAX-5750e, MFC-3100C, MFC-4800, MFC-5100C, MFC-5200C, MFC-6800, MFC-7220, MFC-7225N, MFC-7420, MFC-7820N, MFC-8220, MFC-8420, MFC-8440, MFC-8460N, MFC-8500, MFC-8640D, MFC-8660DN, MFC-8670DN, MFC-8820D, MFC-8820DN, MFC-8840D, MFC-8840DN, MFC-8860DN, MFC-8870DW, MFC-9420CN, MFC-9700, MFC-9800

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit