Model discontinued. This page is no longer updated.

MFC-8820D

FAQs & Troubleshooting

FAQs & Troubleshooting

Vertical streaks appear in my copies.

These types of lines are typically caused by dirt or white out on the scanner unit. The scanner unit is the mechanism that reads the documents that are being sent or copied. This problem is usually resolved by cleaning the white pressure bar and the glass cover with a clean, soft, dry, lint free cloth. To see the details, click here.

 


If you continue to experience vertical lines, repeat the cleaning process. If the situation persists after multiple cleanings, contact our Customer Service Center.

 

We recommend unplugging the power cord for safety.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-8020, DCP-8025D, MFC-8420, MFC-8820D, MFC-8820DN

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